Privacy Policy

How we protect and handle your personal information

Last updated: November 18, 2025

Introduction

This Privacy Policy describes how Dubai Clinics ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name and contact information (email, phone number)
Account credentials and profile information
Appointment booking details
Reviews and ratings
Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

IP address and device information
Browser type and version
Pages visited and time spent
Search queries and preferences

How We Use Your Information

Provide and maintain our services

Process appointments and bookings

Send important notifications and updates

Improve our services and user experience

Ensure security and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With healthcare providers for appointment purposes

When required by law or legal process

To protect our rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption

Secure data storage

Access controls

Regular security audits

Your Rights

You have the following rights regarding your personal information:

Access and review your data

Update or correct your information

Request deletion of your data

Opt-out of marketing communications

Questions About This Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us.